Contrary to popular thoughts, duvets and pillows needn’t be washed on a yearly basis and sleeping bags only as often as obtaining soils and stains with use. The use of appropriate linen will help keep it clean for longer. As a rule of thumb, stick to a 5 yearly cycle. This may be a tedious task which when needed, we can gladly assist. When we clean your used pillow, we remove the fill to wash separately and then refill a brand-new casing. However, if you’re up for cleaning it yourself, then choose a hot and dry day and start early as you’ll need enough time for washing and proper drying especially if you do not have a tumble drier. Please note to never have any Hex Valley Down products cleaned by dry cleaners as their detergents could contain chemicals harmful to your filling.

1. Firstly, check your product for any tears, otherwise you’ll end up losing a lot of filling during the washing process.
2. Treat any spots or stains with Vanish stain remover. (waste vanish)
3. Wash your duvets, sleeping bags and pillows separately in a washing machine.
4. Use only Woollite or Golden Product’s Super 10 as detergent, do not add ordinary detergent or fabric softeners which could ruin the down- and feathers’ natural properties.
5. Only wash on a cold and gently cycle, give it an additional rinse and then use the spinning cycle to drain excess moisture.
6. Dry your products in a tumble dryer on low heat until it is completely dry, shaking it every 15 minutes to loosen any lumps. Adding 2 or 3 tennis balls will help fluff and spread the down.
7. Please make sure your product is completely dry before using it again. Any moisture might cause unpleasant smells and lumps.